Our PayPal checkout accepts payments through various methods including credit cards, bank accounts, or PayPal account balances.

Once you place your order, please allow for three business days for our team to pick and ship your products out of our warehouse in Burlington, Ontario.

If you would like to make changes to an existing order, please contact us by providing all order information, or by calling our customer support line at 905-332-6652. Depending on the status of the order, we will do our best to make order changes as requested.

If your order has not yet been shipped out of our facility, you can cancel your order by contacting us here with all relevant order information including your order number, or by calling our customer support line at 905-332-6652.

We take great pride in the quality of our products. If your product arrives damaged, please contact our team at info@bmfonline.com with photos of the damage, and our team will get back to you as soon as possible with next steps.

Our bigger fixture units and nesting tables are only available for quote on our website at this time. This is due to shipping logistics that prevent the items from being shipped by a standard courier. If you are interested in these products, please submit a request for a quote. Our team will get back to you within two business days with the quote and will be available to finalize the order when you're ready to proceed.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

To start a return, you can contact us at info@bmfonline.com. Please note that we do not cover the return shipping cost and do not provide return labels.

Returns must be sent to: 7-3100 Harvester Road, Burlington, ON, Canada, L7N 3W8

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Our shipping costs are automatically calculated based on size, weight, and distance from our shipping hub in Burlington, Ontario. To see the estimated shipping costs, please begin the checkout process with the items you are interested in and your shipping address.

Once you place your order, please allow for three business days for our team to pick and ship your products out of our warehouse in Burlington, Ontario. Delivery times once in the hands of the courier vary based on the shipping destination. If your order does not arrive within 10 business days after your order is shipped, please contact our team.

If you want to update your account information, including your saved shipping address(es), please log into your account and select 'View addresses' within your profile. From there, you can add, edit or delete any existing addresses, as well as add an address as default.

Thank you for your interest in staying up to date with all things BMF, including retail trends and product updates. If you'd like to subscribe to our newsletter, head to the bottom of our website and submit your email address in the email section of our footer.

We named our merchandising system Flexline for a reason. Its versatile system takes flexibility to a new level. With interchangeable accessories, merchandising your everchanging inventory has never been easier. Learn more about our Flexline system here.

We developed Flexline with ease of setup in mind. See our Assembly Instructions page to learn how to install the system yourself. If you don't see what you're looking for, please contact our team.

We know retail renovations. For the past 20 years, we have transformed hundreds of stores to deliver the best possible shopping environment for customers.

We're not successful unless you're successful, so we're committed to understanding each client's business, providing customized solutions, and delivering a comprehensive, hassle-free experience from concept completion.

We partner with independent retailers across Canada and the United States to ensure you have the most effective retail space for your customers.

Yes, we offer a free, no-commitment consultation. We know retail renovations can be stressful, but we want to ensure that finding the right partner won't be. We're here to answer questions, discuss your project needs, and how our team can bring your vision to life. Contact us today to get started.

We specialize in working with retailers in the lumber and building material, sporting goods, pet supply, footwear, and book industries where our strategic approach to store renovations and greenfield locations is designed to make the process seamless and successful.

Your time is valuable. That is why we offer an all-encompassing, holistic solution where we work together from start to finish to ensure you have everything you need to make your store a success.

We know each store is unique so we invest time to get to know your business and specific needs to incorporate into the planning phase. We'll develop concepts, detailed plans, and an all-in quote before moving forward with the production of your fixtures, signage, and millwork. When all the goods are ready, our field installers dismantle your existing fixtures and complete the renovations a section at a time to minimize disruption. Once complete, you can enjoy the benefits of a customer-ready, optimized retail space. Learn more about our process here.

We may specialize in turnkey renovation services, but that doesn't mean we can't help you with your one-off needs. We want to be your partner for any store environment project. Check out our full list of services here.