Frequently Asked Questions
About Us
What makes BMF unique?
We know retail renovations. For the past 20 years, we have transformed hundreds of stores to deliver the best possible shopping environment for customers.
We're not successful unless you're successful, so we're committed to understanding each client's business, providing customized solutions, and delivering a comprehensive, hassle-free experience from concept completion.
What regions do you service?
We partner with independent retailers across Canada and the United States to ensure you have the most effective retail space for your customers.
Do you offer free project consultations?
Yes, we offer a free, no-commitment consultation. We know retail renovations can be stressful, but we want to ensure that finding the right partner won't be. We're here to answer questions, discuss your project needs, and how our team can bring your vision to life. Contact us today to get started.
What type of retailers do you work with?
We specialize in working with retailers in the lumber and building material, sporting goods, pet supply, footwear, and book industries where our strategic approach to store renovations and greenfield locations is designed to make the process seamless and successful.
What is the process of working with BMF?
Your time is valuable. That is why we offer an all-encompassing, holistic solution where we work together from start to finish to ensure you have everything you need to make your store a success.
We know each store is unique so we invest time to get to know your business and specific needs to incorporate into the planning phase. We'll develop concepts, detailed plans, and an all-in quote before moving forward with the production of your fixtures, signage, and millwork. When all the goods are ready, our field installers dismantle your existing fixtures and complete the renovations a section at a time to minimize disruption. Once complete, you can enjoy the benefits of a customer-ready, optimized retail space. Learn more about our process here.
Do I have to commit to a full store renovation to work with BMF?
We may specialize in turnkey renovation services, but that doesn't mean we can't help you with your one-off needs. We want to be your partner for any store environment project. Check out our full list of services here.
Product
What makes the Flexline Merchandising System unique?
We named our merchandising system Flexline for a reason. Its versatile system takes flexibility to a new level. With interchangeable accessories, merchandising your everchanging inventory has never been easier. Learn more about our Flexline system here.
How do I install the Flexline system myself?
We developed Flexline with ease of setup in mind. See our Assembly Instructions page to learn how to install the system yourself. If you don't see what you're looking for, please contact our team.
Account
How do I update my account details?
If you want to update your account information, including your saved shipping address(es), please log into your account and select 'View addresses' within your profile. From there, you can add, edit or delete any existing addresses, as well as add an address as default.
How do I subscribe to the BMF newsletter?
Thank you for your interest in staying up to date with all things BMF, including retail trends and product updates. If you'd like to subscribe to our newsletter, head to the bottom of our website and submit your email address in the email section of our footer.
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